Import your key to override the shared server default.
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Describe the case. Add the evidence. Apply your process.
Describe a scenario and see which action follows your process.
A selected playbook, its rules, and the facts you add to the case conversation.
Each turn is evaluated against the playbook. The returned structured decision is interpreted within the configured policy and allowed actions.
A recommended next action and its policy evidence, or a request for more context. Recommendations do not execute business actions.
Select an example and review its rules before starting a case.
Use a sample message or add your own facts to the conversation.
Read the matching rule and add missing evidence when the decision is unclear.
Start a damaged-delivery case with one fact, then add the missing evidence and compare the recommendation.
Recommended actions only. No refunds, fines, bans, or messages are executed.
Start with what you know. We’ll work through the missing details together.